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  • Hey Viva Content Generator

  • Social Planner

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Frequently Asked Questions

Can I Cancel Anytime?

Yes! You can cancel anytime. To cancel your subscription, please follow these steps: Log Into your CRM platform. Go to Billing, Subscription and Cancel. The subscription will be in effect until the next billing cycle. If you need help you can email us at [email protected]

Are there additional fees?

The monthly subscription covers your access to the platform and allows for you to have unlimited users within it. The only other fee that may be charged is for usage of SMS & Email and AI content. However, these charges are minimal just $10 dollars will give you about 10,000 emails or 1,000 text messages. Unless you are running extremely large marketing campaigns that much is sufficient for most small businesses. Plus we also provide you with complimentary credits to get your started. You can review fees in our Terms of Service.

Do you offer support?

YES! We provide you with help docs, videos on how-to tutorials, step-by-step guides, interactive user guides, and even Live Chat 24/7 tech support. If that's not enough, we also offer Zoom support. You will have all the help you need to be fully successful!

Do I get training?

We want to make sure you are set up for success, so help you get set up and train you on how to use Vision AI CRM on a day to day basis. You'll be greeted with a hour long training session and technical set up call. You'll experience a white-glove onboarding experience to get you ready to grow your business. We also give you access to our community where you will find how-to videos and documents. On top of that, we have a weekly zoom call that you can join to ask questions and trouble shoot.

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